Welcome to the IT Service Management Team Info Page at TUM Campus Heilbronn
This page provides comprehensive information about the Campus Heilbronn and additional IT resources for all TUM locations.
Contacting IT Support
You can contact the Heilbronn IT Ticketing/Support System via Email
Heilbronn - TUM Campus Heilbronn: it-support.hn@tum.de
TUM Central IT Support: it-support@tum.de - for student related immatriculation and account issues (account password, extensions)
Guides
Please note that some guides are only available for staff and are only listed here if you are logged in with a valid TUM staff id.
- 01 Wifi and Wired Network Access (public)
- 02 Mail and Groupware (public)
- 03 VPN Connection with EduVPN (public)
- 05 Collaboration Tools (public)
- 06 Printing at TUM CHN (public)
- 09 DSGVO / GDPR related information (public)
TUM Info - Plase note that some of the infos are outdated
| English | German | |
|---|---|---|
| Students - Brochure | IT guide for students (Englisch) | IT-Ratgeber für Studierende (Deutsch) |
| Employees - Brochure | ||
| First Steps for Employees | First steps for employees - Docs - BayernCollab (dvb.bayern) | Erste Schritte für Mitarbeitende - Docs - BayernCollab (dvb.bayern) |