Mobile Endgeräte


Why does my smartphone work from home but not in eduroam or MWN?

Please check whether you have configured your device as described in Mobile devices.

This problem indicates that you have not specified the domain "ads" as described there. Depending on the device, this specification is made via a separate field for the domain or via the user name in the form "ads\account".

Therefore we recommend:

Always specify the domain "ads", then it will work in any network. Only in Outlook on the Web you can do without the specification.