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For questions from special application areas, you may also directly contact members of the support team. However, we always recommend to submit an incident via our Servicedesk-Portal, via the simple Submission Site or by calling the Servicedesk. This will guarantee that your request will be processed on short order and all actions can be tracked.

Please  Please always consult or the status page before reporting an incident.


Allows you

The Portal allows you to submit incidents, view old incidents and add additional information.

Furthermore you can place orders according to the LRZ service catalog.Please

If you login with your LRZ username and password

: then

, we can automatically retrieve the stored contact information.

Important: This portal only works if you use MS

 This works only for MS Internet Explorer,

Mozilla Firefox or Apple Safari

 or Safari with JavaScript enabled



Simple Submission Site

Allows to submit incidents with or without your LRZ username. The portal supports all browsers and mobile browsers.



. However,  you can use any browser but without authentification,


The servicedesk can create an incident ticket for you.
+49 89 35831-8800