For questions from special application areas, you may also directly contact members of the support team. However, we always recommend to submit an incident via our Servicedesk-Portal, via the simple Submission Site or by calling the Servicedesk. This will guarantee that your request will be processed on short order and all actions can be tracked.
Please Please always consult http://www.lrz.de/aktuell/ or the status page before reporting an incident.
Servicedesk-Portal |
The Portal allows you to submit incidents, view old incidents and add additional information. |
If you login with your LRZ username and password |
, we can automatically retrieve the stored contact information. |
This works only for MS Internet Explorer, |
or Safari with JavaScript enabled |
Simple Submission Site
Allows to submit incidents with or without your LRZ username. The portal supports all browsers and mobile browsers.
. However, you can use any browser but without authentification, |
| Servicedesk-Phone The servicedesk can create an incident ticket for you. Phone: +49 89 35831-8800 |